• Austin City Skyline
  • Claims Manager

    Posted: 11/04/2021

    Our Story

    We come from humble beginnings — picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources so they can focus on what matters most — excellent and equitable education for all 5.4 million Texas students. At TASB, the motto has always been “expert help from friendly people,” which makes it easy to see how we’ve maintained 100% membership across all Texas school boards for 32 years and counting. We combine a strong sense of tradition with innovation, and our mission — educational excellence for all Texas schoolchildren through advocacy, visionary leadership, and high-quality services to school districts — has played out in transformative ways. 

    Why Texas Association of School Boards (TASB)

    As TASBeans (our internal name for employees), we feel privileged to work alongside talented team-members who are passionate about education and enjoy learning from new and different perspectives.  We believe what makes our organization highly successful is the rich diversity our employees collectively bring to TASB with different backgrounds, skillsets, cultures and ethnicities, gender identities, interests, abilities, and work styles. And our passion for education and learning doesn’t end there. Our culture has always encouraged employees to grow and become their best selves both professionally and personally through a variety of innovative and collaborative development opportunities. You’re likely beginning to see why we’ve been regularly named by Austin Business Journal as a Top Ten Best Places to Work since 2009!  But there’s more…

    TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year. This means that if you contribute 5% to the plan, TASB will contribute 10%), onsite daycare, gym, fitness classes, dry-cleaning services, tuition reimbursement, remote work options, flexible schedules, and more. 

    Every role at TASB thoughtfully complements our mission and the educational impact being made in communities across Texas. If you consider your work exceptional and want to help drive our mission forward, keep reading!

    About You

    As a Claims Manager, you will bring deep expertise and leadership in Workers’ Compensation Claims Administration. In addition, you’ll be highly valued for your ability to mentor and develop a team of Claim Adjusters responsible for the accurate, timely and appropriate delivery of workers’ compensation benefits.

    A Typical Day 

    • Review active claims and provide direction in order to ensure claims are handled in compliance with appropriate law and DWC rules.
    • Make a difference by minimizing the impact that injuries have on school operations. 
    • If you’re still reading, we’d love to meet you!

    How You’ll Make an Impact

    • Review and promptly re-assign claims to appropriate claims adjuster and provide specific direction regarding claim investigation, as warranted.
    • Ensure regular and appropriate communication with TASB members and internal staff.
    • Identify and assist with training needs of staff.
    • Identify and review all claims for potential re-insurance reporting.
    • Assure subrogation and recoveries from the subsequent injury fund are processed timely and accurately.
    • Review and audit claim data and timely share results with adjuster staff. 
    • Conduct performance evaluations on claims adjuster staff, based on claim review data and overall job performance.
    • Promptly complete and approve time sheets, travel requests, expense forms, etc. 
    • Participate in ad-hoc projects as needed and perform other duties as assigned by the Department/ Division Director, and/or Associate Executive Director of RMS for TASB, Inc.
    • Recruit, hire, and onboard new employees, including training of new staff.  
    • Identify and assist with projects and training in order to improve workflow processes.
    • Maintain current adjuster license by successfully completing Continuing Education classes.
    • Travel as needed. 

    Skills For Success

    • High School diploma or equivalent is required. A Bachelor’s Degree or some college is preferred.
    • Five or more years of experience in claims handling is required with one-year supervisory experience preferred.
    • 03 or 08 Texas Adjusters’ License preferred.
    • Knowledge of medical and legal terminology.
    • Exceptional organizational skills with ability to prioritize tasks.
    • Excellent oral and written communication skills.
    • Effectively manage and motivate employees.
    • Knowledge of all applicable laws with the ability to analyze and provide direction on complicated claims. 
    • Ability to function in a professional manner in a fast-paced environment.
    • Good computer skills.  Preferred experience in a windows-based system, Excel and Word. 
    • Ability to generate and analyze reports using data in order to identify claims trends.

    The TASB Difference

    • Enjoy competitive pay and rich benefit offerings.
    • Be part of a collaborative environment where every contribution impacts Texas public schoolchildren. 
    • Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance.  
    • Learn and grow individually and together through frequent professional development; diversity, equity, and inclusion panels; wellness seminars; and more. 
    • Work alongside transparent leaders with an open and consistent feedback approach.
    • Celebrate as a team with meaningful (and fun) events and tokens of appreciation throughout the year. 

    Posting Notices

    • The health and safety of our employees and members, is our top priority. We have implemented safety measures to prevent the spread of COVID-19 in our facilities including incentivizing vaccines, requiring masks in all common areas in the building, and optional risk-based testing strategies. 
    • TASB is an equal opportunity employer and will not discriminate on the basis of an individual's race, color, disability, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, marital status, veteran status, or any other personal characteristic protected by law.  
    • This position does not qualify for visa sponsorship.
    • Any job offer is contingent upon receipt of results of a satisfactory background check. 

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