Retail and Visitor Services Coordinator

About Visit Austin and Our Mission/Culture: Visit Austin is charged with marketing Austin nationally and internationally as a premier business and leisure destination, thus enriching our community's overall quality of life. Visit Austin devotes itself to promoting all things Austin. This city has a one-of-a-kind culture and universal appeal, and we want to make sure people know about it. Our values are our guiding principles and fundamental beliefs that define how we desire to work. Values create cohesion across the organization by establishing shared mindsets, behaviors, and expectations that allow everyone to do their best work. Our Values: Austin is in our DNA |Listening empowers our work | We’re all in this together | You matter | Celebrate wins and learn from losses. Summary of Position and Duties: Welcoming and engaging customers as they enter the Visitor Center Working with cash registers and processing payments with accuracy Assist with tour bookings and assist customers with tour information. Cleaning and restocking the store throughout the day, before opening and after closing Manage all aspects for the on-line store; including orders, posting merchandise and descriptions. Provide support in all aspects of retail procedures; ticket sales, receiving, merchandising, and inventory controls. Provide general inquiries via phone, email and in person about the city and all the city’s offerings including tours, attractions, and other things to do. Key Qualifications: Experience and excellent skills in customer service Strong communication and interpersonal skills Strong computer, point of sale (POS), and database skills Cash handling experience Able to work independently Part-time, $15-$16/hour Apply via LinkedIn: https://www.linkedin.com/jobs/view/3904998668