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Manager, Operations Control Center
WHO WE'RE LOOKING FOR This position is responsible for ensuring a smooth daily operation of the CapMetro Operations Control Center (OCC), including coordination of service delivery between modes to achieve customer-focused service delivery. The Manager, OCC will additionally be responsible for communicating information to the public regarding the status of CapMetro’ s services, including disruptions & delays, via technology that is forward facing to the customer. WHAT YOU'LL BE DOING Note: The
Capital Metro
Manager, Training Demand Response
WHO WE'RE LOOKING FOR The Manager, Training Demand Response reports to the Director, Eligibility, Training, & Customer Management and is responsible for development, coordination, and oversight of all Demand Response training programs including but not limited to internal staff along with contracted bus operator, field supervisor and dispatcher training programs. This position will utilize adult learning theory techniques to drive company standards for providing Demand Response operations, customer
Capital Metro
Buyer II
WHO WE'RE LOOKING FOR This position is responsible for the purchase of supplies, equipment, services and construction through formal and informal solicitation methods in accordance with public purchasing policy and procedures. Purchases are high-volume, low to high-dollar and low to high risk. This position is also responsible for utilizing state and federal cooperative contracts and assist in the management of the Authority’s Purchase Card (P-Card) program. WHAT YOU'LL BE DOINGAct as point of contact
Capital Metro
Support Specialist III, Contracts
WHO WE'RE LOOKING FOR The Support Specialist III, Contracts reports directly to the Manager, Procurement. This position provides high-level a support to contract administrators (CAs), buyers and procurement management to ensure timely purchasing of high-dollar supplies, equipment, services and construction using formal source selection methods (IFB, RFP, and SOQ) according to public purchasing rules; provides high-level administrative support to contract administrators (CAs), buyers and procurement
Capital Metro
Manager, Community Engagement and Involvement
WHO WE'RE LOOKING FOR The Manager of Community Engagement & Involvement reports directly to the Director, Community Engagement & Involvement. The Community Engagement department’s primary goal is to build community awareness and support of CapMetro’s services, public transit plans and regional multimodal transportation issues. This position is responsible for the agency's public involvement strategy for agency projects and initiatives. This position will also lead projects and staff with the purpose of
Capital Metro
Director, Organizational Optimization
WHO WE'RE LOOKING FOR The Director, Organizational Optimization reports directly to the VP, Organizational Strategy & Projects, and is responsible for leading and supporting strategic change management and business optimization initiatives across CapMetro. This role requires a proactive leader with extensive experience in business intelligence, operational analytics, process improvement, solution development, and change management. The Organizational Optimization team will manage a portfolio of diverse
Capital Metro
Product Owner
WHO WE'RE LOOKING FOR The Product Owner reports directly to the Manager, Technical Product Management. This position works within the Product Management team to manage all product lifecycle phases including the product vision, roadmap, and iteration goals, product backlog content and associated acceptance criteria, and prioritization and final acceptance of product backlog items. Leads to plan, coordinate, and implement systems, applications and technologies for large, very complex, strategic products.
Capital Metro
Posted 08/15/2024Director of Information Technology
Job title Director of Information Technology Department Donor Relations Reports to Vice President, Donor Relations Supervises IT Coordinator FLSA status Exempt Hours Full time Date August 2024 Austin Community Foundation mobilizes ideas and resources to strengthen Central Texas. We envision a vibrant and equitable community where everyone can contribute and find opportunity. ACF is committed to closing the opportunity gap in Central Texas through targeted investments in housing
Austin Community Foundation
Program Manager, Employee Experience
WHO WE'RE LOOKING FOR The Program Manager, Employee Experience reports directly to the Director, People Strategy. This role will be responsible for contributing expertise to development initiatives, evaluating business structures, advising management on the allocation of personnel and resources, and performance management initiatives. The position will regularly review and assess ongoing performance management processes to evaluate whether they support employee performance and contribute to CapMetro’s
Capital Metro
Director, Total Rewards
WHO WE'RE LOOKING FOR The Director, Total Rewards at CapMetro reports directly to the Vice President, People and Culture (P&C) and plays a pivotal role in shaping and implementing the agency’s compensation, benefits, wellness, and rewards strategy. This position requires a strategic leader who can manage a team of up to four professionals align rewards programs with CapMetro’s strategic goals and ensure compliance with relevant regulations. WHAT YOU'LL BE DOING Note: The duties and primary
Capital Metro
Police Sergeant
WHY JOIN US? • Be a foundational part of establishing and shaping our police department. • Engage with the community, oversee transit police services, and collaborate with local law enforcement agencies. • Supervise, train, and mentor officers and cadets in a forward-thinking transit agency. • Share in meaningful work with diverse, collaborative and innovative teams whose focus is to modernize public transportation and improve how we serve our customers and team members. • $15K sign-on bonus and the
Capital Metro
Customer Service Rep I Paratransit
WHO WE'RE LOOKING FOR This position is an entry level Customer Service Representative in Paratransit for the MetroAccess Control Center. This position requires the ability to answer and respond to incoming and outgoing customer calls. WHAT YOU'LL BE DOING • Answers MetroAccess’ reservation lines to create, cancel, and confirm trips for MetroAccess customers. • Understands and applies MetroAccess trip booking policies and rules including conditional eligibility enforcement. • Performs scripted
Capital Metro
Coordinator, Discounted Fare Programs
WHO WE'RE LOOKING FOR The Coordinator, Discounted Fare Programs reports directly to the Director, Revenue and Fares This position supports and facilitates the administration of discounted fare programs for those who qualify. The role will work to monitor, train, process improve, facilitate, and enable groups to have access to discounted fares where applicable. This position will also work closely with other internal groups such as Capital Projects, Enterprise Program Management, IT, Operations and
Capital Metro
Program Manager, Revenue
WHO WE'RE LOOKING FOR The Program Manager of Revenue will join the Finance Revenue and Fares team reporting to the Director, Revenue and Fares. This position supports and aides in the formation of strategic initiatives for development, collection, and analysis of current and future revenue to achieve CapMetro’s goals and objectives. This position interfaces with senior department heads, and all other personnel as required to complete its duties. Works closely with other internal groups such as Capital
Capital Metro
Senior Project Manager- Facility Design & Construction
WHO WE'RE LOOKING FOR The Senior Project Manager, Facility Design & Construction reports directly to the Director, New Facility Development. This job is responsible for the project management of engineering, design, and construction projects and activities under the supervision of the Director, New Facility Development. Design and construction activities are associated with CapMetro’s Capital Improvement Plan and the Project Connect program, as well as coordination with outside agencies and parties whose
Capital Metro
Program/Project Manager III, Transit Infrastructure
The Technical Program/Project Manager III is responsible for overseeing transit infrastructure projects from design to construction. They coordinate with various stakeholders, manage contracts, and ensure adherence to project timelines and budgets, playing a vital role in CapMetro's capital construction efforts. #LI-Hybrid WHO WE'RE LOOKING FOR Technical Program/Project Manager III, Transit Infrastructure reports directly to the Director, Capital Construction Management. The primary responsibilities
Capital Metro
Superintendent, Vehicle Maintenance Demand Response
WHO WE'RE LOOKING FOR The Superintendent, Vehicle Maintenance (DR) reports directly to the Senior Director Demand Response Operations and works with CapMetro’s service provider for Access and Pickup Services to oversee daily activities related to vehicle maintenance operations. Responsible for ensuring the fleet is maintained and meets the needs of daily pullout for CapMetro’s Access and Pickup Services. Oversees the overall performance of the contracted vehicle maintenance service providers and
Capital Metro
Records Management Intern
WHO WE'RE LOOKING FOR The Records Management Intern is primarily responsible for working on a variety of projects that include inventorying records, records scheduling, conducting interviews, gathering business process information, documenting the location of Department essential records, and ensuring appropriate data security for all CapMetro’s records according to records and information management best practices under the direction of the Records Management Officer. WHAT YOU'LL BE DOINGProvide
Capital Metro
Executive Assistant I, Demand Response Operations
WHO WE'RE LOOKING FOR The Executive Assistant I of Demand Response and Innovative Mobility reports directly to the Vice President. This position performs complex professional assistance work for department’s staff and management. Work involves coordinating high-level administrative operations of an organization or division. Works under minimal supervision, with moderate latitude for the use of initiative and independent judgment. Supports members of MetroAccess, Pickup, and Bikeshare areas and their
Capital Metro
Senior Document Control Specialist
WHO WE'RE LOOKING FOR The Senior/Lead Document Control Specialist reports directly to the Manager, Project Controls Office. Candidate for this position must have proven experience in document management systems and technology applications that are broadly adopted in the project delivery of infrastructure projects. This position is responsible for document control functions on locally and federally funded Capital Projects. These functions include but are not limited to setting up department-wide document
Capital Metro
Accounts Payable Specialist II
WHO WE'RE LOOKING FOR The Accounts Payable Specialist II reports directly to the Coordinator, Accounts Payable and Travel. This position is responsible for the analysis of weekly accounts payable data for variances, exceptions and trends that would assist management with information necessary to support the success of the organization. Assist in development of inclusive test cases and documentation to be used as tools for testing new software upgrades for CapMetro functionality. (Remote
Capital Metro
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