Trainer

Knowledge and Experience:

• Must have a minimum of five (5) years’ experience as an operator
• Must have a minimum of one (1) year of safety/training experience
• Perform DOT mandatory Drug and Alcohol testing
• Must have and maintain qualifications to operate all equipment utilized within the location
• Must have and maintain all required licenses and certifications
• Must currently hold a Class B Commercial Driver’s License with P endorsement & Airbrakes
• Must hold Keolis Behind-the-Wheel Trainer Certification or acquire during the first 60 days
• Excellent customer service record, with no customer complaints in the previous twelve (12) months
• Must successfully pass the background screening process including an MVR check

Skills:

• Excellent planning and leadership abilities
• Excellent communication and interpersonal skills
• Provide experience as the Road Supervisor
• An eye for detail
• Ability to make decisions, manage change, motivate, delegate, and manage time

Key Accountabilities:  

• Provides behind-the-wheel training for new operators and trainees
• Conducts on-board evaluations and in service training to operators according to schedule and/or need
• Provides behind-the-wheel retraining as directed
• Performs ride checks and road observations as requested
• Completes documentation forms in accordance with Keolis, State, Federal, local, and Company requirements
• Evaluates new operator driving skills using appropriate checklists and evaluation forms
• Provides appropriate feedback to new operators
• Assesses the competence of new operators
• Ensures operators are fully trained prior to being released into revenue service
• Serves as role model and mentor to new operators
• Identifies retraining needs
• Recognizes and reports safe and unsafe acts / conditions to Management
• Provides feedback to Safety Manager, GM, Operations Manager, and other appropriate staff regarding training needs
• Assists training department in identifying additional or refresher training needs based on current trends within the employee base
• Other duties as assigned